This Privacy Policy explains how Appsavvy.com, Inc.
("Appsavvy", "we" or "us") collects,
uses, and discloses information about you when you access or use
our websites, mobile application, and other online products and
services (collectively, the "Services"), and when you
contact our customer service team, engage with us on social media,
or otherwise interact with us. This policy does not apply to
subscription eligibility information we receive from and process
on behalf of our enterprise business customers and partners
(defined as "Customer Data" in the applicable
agreement), but this Privacy Policy does apply to your use of the
Services, regardless of your subscription or account type.
Additional information for individuals in the EEA, UK, and
Switzerland, as well as for California residents, can be found at
the end of this Privacy Policy.
We may change this Privacy Policy from time to time. If we make
changes, we will notify you by revising the date at the top of the
policy and, in some cases, we may provide you with additional
notice (such as adding a statement to our website homepage or
sending you a notification). We encourage you to review the
Privacy Policy whenever you access the Services or otherwise
interact with us to stay informed about our information practices
and the choices available to you.
Collection of Information Information You Provide to Us
We collect information when you register for an account,
participate in interactive features (like by submitting a
meditation rating or completing a check-in), fill out a form or a
survey, participate in a contest or promotion, make a purchase,
communicate with us via social media sites, request customer
support, or otherwise communicate with us. The information you may
provide includes your name, email, password, street address,
payment method information, goals, previous meditation experience,
moods and reflections you provide during check-ins, feedback and
survey responses, and other information about you included within
your messages to us or otherwise provided via the Services. Some
users also provide health-related information in connection with
providing feedback or other messages to us, and we process that
information consistent with the purpose for which it was provided.
Other Information About Your Use of the Services
When you use our Services, we collect the following information
about you:
Usage Information: Whenever you use our Services, we collect usage
information, such as the sessions you use, videos you view or
content you listen to, what screens or features you access, and
other similar types of usage information.
Transactional Information: When you make a purchase or return, we
collect information about the transaction, such as product
description, price, subscription or free trial expiration date,
and time and date of the transaction.
Log Information: We collect standard log files when you use our
Services, which include the type of web browser you use, app
version, access times and dates, pages viewed, your IP address,
and the page you visited before navigating to our websites.
Device Information: We collect information about the computer or
mobile device you use to access our Services, including the
hardware model, operating system and version, device identifiers
set by your device operating system, and mobile network
information (like your connection type, carrier and region).
Information we Record: On some occasions, we may record phone or
video calls with your consent, such as in connection with our
coaching program or when you provide us with feedback or market
research.
Information we Generate: We generate some information about you
based on other information we have collected. For example, like
most platforms, we use your IP address to derive the approximate
location of your device. We also use your first name to make an
educated guess about your gender and use information about your
activity to help determine the likelihood of you continuing to use
our Services in the future (which we hope will be the case!).
Information Collected by Cookies and Similar Tracking
Technologies: We use different technologies to collect
information, including cookies and web beacons.
Information We Collect from Other Sources
We also obtain information about you from other sources, including
transaction information from third-party app stores you use to
install our app or purchase a subscription, and name and contact
information from third-party calendar services. Additionally, if
you create or log into your account through a social media service
account, we will have access to certain information from that
account, such as your name and other account information, in
accordance with the authorization procedures set by that social
media service. Finally, we may obtain information about you from
publicly available sources, marketing and advertising partners,
consumer research platforms, and/or business contact databases.
Use of Information We use the information we collect to:
Provide, maintain and improve our Services, including debugging to
identify and repair errors, and developing new products and
services;
Process transactions and fulfill orders;
Send you transactional or relationship messages, such as receipts,
account notifications, customer service responses, and other
administrative messages;
Communicate with you about products, services, and events offered
by Appsavvy and others, request feedback, and send news, gifts or
other information we think will be of interest to you (see the
"Your Choices" section below for information on how to
opt out of marketing messages);
Monitor and analyze trends, usage, and activities in connection
with our Services;
Detect, investigate and prevent fraudulent transactions and other
illegal activities and protect the rights and property of Appsavvy
and others, including to enforce our agreements and policies.
Comply with the law, such as by processing transactional records
for tax filings and other compliance activities;
Personalize your online experience and the advertisements you see
on other platforms based on your preferences, interests, and
browsing behavior; and
Facilitate contests, sweepstakes, and promotions and process and
deliver entries and rewards.
Sharing of Information
We share information about you as follows and as otherwise
described in this Privacy Policy or at the time of collection:
With companies and contractors that perform services for us,
including email service providers, payment processors, fraud
prevention vendors and other service providers;
In response to a request for information if we believe disclosure
is in accordance with, or required by, any applicable law or legal
process, including court order, subpoena, or other lawful requests
by public authorities to meet national security or law enforcement
requirements;
If we believe your actions are inconsistent with our user
agreements or policies, if we believe you have violated the law,
or to protect the rights, property, and safety of Appsavvy or
others;
In connection with, or during negotiations of, any merger, sale of
company assets, financing or acquisition of all or a portion of
our business by another company;
Between and among Appsavvy and our current and future parents,
affiliates, subsidiaries, and other companies under common control
and ownership; and
With your consent or at your direction. For instance, you may
choose to share actions you take on our Services with third-party
social media services via the integrated tools we provide via our
Services.
We also share aggregated or other information not subject to
obligations under the data protection laws of your jurisdiction
with third parties. For example, we sometimes share aggregate
information with research organizations to help facilitate their
research.
Advertising and Analytics Services Provided by Others
We allow others to provide analytics services and serve
advertisements on our behalf across the web and in mobile
applications. These entities use cookies, web beacons, device
identifiers and other technologies to collect information about
your use of the Services and other websites and online services,
including your IP address, device identifiers, web browser, mobile
network information, pages viewed, time spent on pages or in apps,
links clicked, and conversion information. This information may be
used by Appsavvy and others to, among other things, analyze and
track data, determine the popularity of certain content, deliver
advertising and content targeted to your interests on our Services
and other websites and online services, and better understand your
online activity. You can disable cookies used for advertising
purposes through our cookie preferences manager. Or, for more
information about interest-based ads, including to use ad industry
tools to opt out of having your web browsing information used for
behavioral advertising purposes, please visit
www.aboutads.info/choices (if you are in the EU, please visit
www.youronlinechoices.eu/). Your mobile device should also include
a feature that allows you to opt out of having certain information
collected through apps used for behavioral advertising purposes.
Data Transfer
Appsavvy is based in the United States and processes information
in the United States, which may not provide equivalent levels of
data protection as your home jurisdiction.
Your Choices Account Information
You may update certain account information you provide to us (such
as your password, name and email address) by logging into your
account or contacting us through our Help Center at
[email protected]. If you wish to disable your account, please
contact us at [email protected], but note that we retain certain
information when required or permitted by law. We also retain
cached or archived copies of information about you for a certain
period of time.
Promotional Communications
You may opt out of receiving promotional emails from Appsavvy by
following the instructions in those emails or by logging into your
account. If you opt out, we may still send you non-promotional
emails, such as those about your account or our ongoing business
relations.
Mobile Push Notifications/Alerts
With your consent, we send promotional and other push
notifications to your mobile device. You can deactivate these
messages at any time by changing the notification settings on your
mobile device.
Information for Individuals in Switzerland, UK and the EEA
The sections below apply to you if you use our Services while in
Switzerland, the United Kingdom or the European Economic Area
(collectively, "Europe"). Appsavvy.com, Inc. is the data
controller for personal data governed by this Privacy Policy.
Legal Basis for Processing
When we process your personal data we will only do so in the
following situations:
As necessary to perform our responsibilities under our contract
with you (like processing payments and providing the products or
services you have requested);
When we have a legitimate interest in processing your personal
data, including to communicate with you about changes to our
Services, to help secure and improve our Services (including to
prevent fraud) and to analyze use of our Services;
As necessary to comply with our legal obligations; and When we have your consent to do so. Data Retention
We retain personal data for no longer than is necessary for the
purposes for which it is processed, unless applicable law requires
storage for a longer period of time.
Data Subject Requests
Subject to certain limits and conditions provided under law, you
have the following rights:
You have the right to access personal data we hold about you and
to ask that your personal data be corrected, erased, or made
available in a portable form.
You also have the right to object to certain processing (like
receiving direct marketing), or request that we restrict
processing in certain circumstances (like to retain but not
further process pending resolution of a claim).
When we ask for your consent, you may withdraw that consent at any
time.
You have the right to file a complaint regarding our data
protection practices with a supervisory authority. Please see this
directory for contact details:
https://edpb.europa.eu/about-edpb/board/members_en. If you are in
Switzerland, please visit this FDPIC site for contact details:
https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html.
If you are in the United Kingdom, please see this site for contact
details: https://ico.org.uk/global/contact-us/.
If you would like to exercise any of these rights and can't
do so directly via the Services or your device, you may contact us
as indicated below.
Information for California Residents
This section provides additional disclosures required by the
California Consumer Privacy Act (or "CCPA").
Please see the chart below for a list of the personal information
we have collected about California consumers in the last 12
months, along with our business and commercial purposes and
categories of third parties with whom this information may be
shared. For more details about the personal information we
collect, including the categories of sources, please see the
"Collection of Information" section above.
Categories of personal information we collect
Identifiers , such as your name, phone number, email address,
social media handle, and unique identifiers (like IP address) tied
to your browser or device. Characteristics of protected
classifications under state or federal law , such as gender and
age. Commercial information , such as your payment information and
Appsavvy product or service purchases. Approximate geolocation
data. Internet or other electronic network activity, such as
browsing behavior and information about your usage and
interactions with our Services. Audio, electronic, visual, or
similar information , such as profile photo or personal
information you may provide during customer support calls and call
recordings. Professional, employment, and education information.
Inferences drawn from the above, such as product interests, and
purchasing insights.
Business or commercial purposes for which we may use your
information
Performing or providing our services, such as to maintain
accounts, provide customer service, process orders and
transactions, and verify customer information. Improving and
maintaining our Services, such asby improving our Services and
developing new products and services. Debugging , such asto
identify and repair errors and other functionality issues.
Communicate with you about marketing and other relationship or
transactional messages. Analyze usage , such as by monitoring
trends and activities in connection with use of our Services.
Personalize your online experience , such as by tailoring the
content and ads you see on our Services and on other platforms
based on your preferences, interests, and browsing behavior. Legal
reasons, such as to helpdetect and protect against security
incidents, or other malicious, deceptive, fraudulent, or illegal
activity.
Parties with whom information may be shared
Companies that provide services to us , such as those that assist
us with customer support, subscription and order fulfillment,
advertising measurement, communications and surveys, data
analytics, fraud prevention, cloud storage, bug fix management and
logging, and payment processing. Third parties with whom you
consent to sharing your information , such as with social media
services or academic researchers. Our advertisers and marketing
partners, such as partners that help determine the popularity of
content, deliver advertising and content targeted to your
interests, and assist in better understanding your online
activity. Government entities or other third parties for legal
reasons, such as to comply with law or for other legal reasons as
described in our Sharing section.
Subject to certain limitations and exceptions, the CCPA provides
California consumers the right to request to know more details
about the categories and specific pieces of personal information,
to delete their personal information, to opt out of any
"sales" that may be occurring, and to not be
discriminated against for exercising these rights.
We do not "sell" the personal information we collect
(and will not sell it in the future without providing a right to
opt out). We do allow our advertising partners to collect certain
device identifiers and electronic network activity via our
Services to show ads that are targeted to your interests on other
platforms. To opt out, you can use our cookie preferences tool to
disable ad trackers on our website and can adjust your mobile
device settings to limit ad tracking via the mobile app.
California consumers may make a rights request by emailing us at
[email protected] or by submitting the request on our website at
appsavvy.ca/contact (click on the box that says "Ask a
question" and type your request into the pop-up window). We
will verify your request by asking you to provide information that
matches information we have on file about you. Consumers can also
designate an authorized agent to exercise these rights on their
behalf. Authorized agents should submit requests through the same
channels, but we will require proof that the person is authorized
to act on your behalf and may also still ask you to verify your
identity with us directly.
Notice of Financial Incentives: We offer various financial
incentives. For example, we may provide incentives to customers
who participate in a survey or provide testimonials. When you
participate in a financial incentive, we collect personal
information from you, such as identifiers (like your name and
email address) and information about your experiences using our
Services. You can opt into a financial incentive by following the
sign-up or participation instructions provided. In some cases, we
may provide additional terms and conditions for a financial
incentive, which we will provide to you when you sign up. The
value of your personal information is reasonably related to the
value of the offer or discount presented to you.
Appsavvy strives to make this privacy policy accessible in line
with the World Wide Web Consortium's Web Content
Accessibility Guidelines, version 2.1.